Facebook plans to significantly increase its staff in an effort to monitor content following a slew of violent videos being posted to the social networking website, CEO Mark Zuckerberg announced Wednesday.
In the past year, multiple suicides and murders have been broadcast live to Facebook, most recently the murder of an 11-month old in Thailand. Two graphic videos were available for over 24-hours and received over 300,000 views combined. Zuckerberg says he is looking to speed up the process of ensuring such videos are censored from his platform.
"Over the last few weeks, we've seen people hurting themselves and others on Facebook — either live or in video posted later. It's heartbreaking, and I've been reflecting on how we can do better for our community," Zuckerberg said in a Facebook post. "If we're going to build a safe community, we need to respond quickly. We're working to make these videos easier to report so we can take the right action sooner – whether that's responding quickly when someone needs help or taking a post down."
Facebook already employs 4,500 employees who regularly review posts but many have criticized the company for not doing enough to stop the spread of violent videos. While Facebook does not permit online content that condones violence, it is only removed when that content is reported by its users. Zuckerberg says he wants to vastly improve the speed in which the "millions of reports" received each week about potential violations are reviewed.
"We're going to make it simpler to report problems to us, faster for our reviewers to determine which posts violate our standards and easier for them to contact law enforcement if someone needs help," Zuckerberg said. "No one should be in this situation in the first place, but if they are, then we should build a safe community that gets them the help they need."