Hawaii Gov. David Ige explained Monday that not knowing his own Twitter password contributed to the delay notifying the people of Hawaii that the ballistic missile alert they received on Jan. 13 was a false alarm.

Ige told reporters Monday part of the 38-minute delay was due to the fact that he did not know his Twitter password, the Honolulu Star Advertiser reported.

On Jan. 13, Hawaiians received an alert on their phone and televisions warning of an inbound ballistic missile. Thirty-eight minutes later, it was revealed to be a false alarm, which Ige has previously said was sent because someone “pushed the wrong button” and that the mistake occurred during an employee shift change.

Hawaii Emergency Management Agency administrator Vern Miyagi claimed responsibility for erroneously sending out the alert and called for reforms such as designating one person to send out alerts and equipment changes. He also acknowledged the importance of a full investigation.

Ige expressed similar sentiments concerning an investigation.

"While I am thankful this morning’s alert was a false alarm, the public must have confidence in our emergency alert system. I am working to get to the bottom of this so we can prevent an error of this type in the future," Ige said in a statement.