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Secret Service: Restaurant waiters key players in area credit card scam

By: Freeman Klopott
March 29, 2009

Six servers at several Washington-aera high-end restaurants stand accused of stealing credit card numbers from customers and running up a $750K tab at stores like Gucci. (Matthew A. Roth/For The Examiner)

Waitstaff at several Washington-area high-end restaurants stole credit card numbers from customers and ran up a $750,000 tab at stores like Gucci and Barney’s of New York, federal authorities said in court documents.

Six servers have been implicated by the Secret Service in the operation, which comes as some investigators are concerned the recession will stretch law enforcement budgets, providing credit card fraudsters with the space they need to operate.

“Credit card crime is almost seen as a victimless crime,” said John Cutler, president of the private financial fraud investigative firm Beau Dietl and Associates, adding that insurance companies typically pay for fraudulent charges. “As police department budgets drop, it’s likely investigators will get pulled away from credit fraud and put on more violent crimes.”

The customers victimized at the District’s M&S Grill, 701 Restaurant, Clyde’s of Gallery Place and Bowie’s Carrabba’s Italian Restaurant, as well as National Harbor’s main hotel and Gaylord National Hotel, are not alone. Similar scams have cropped up nationwide.

In New Orleans, a waitress at Bubba Gump Shrimp Seafood Co. was charged last week with selling up to 50 customers’ credit card information, The Times-Picayune reported. The waitress sold the numbers for $220 apiece to two men who provided her with a machine used to scan the credit cards. In January, a Buffalo, N.Y., man was convicted of hiring several cashiers at local restaurants and a department store to steal customers’ credit card information, the Buffalo News reported.

Secret Service investigators cracked the Washington-area scheme after customers began complaining to their banks of unauthorized charges on their cards, Secret Service Special Agent Philip Soto wrote in a sworn statement filed in Alexandria’s federal court. Soto discovered patterns in the charges that led him to the restaurants, where managers helped him trace the stolen information back to specific servers.

“Every employee has a unique number they put into the register before ringing up a charge,” Clyde’s of Gallery Place manager Paul Walker told The Examiner. “With that system in place, we can point back to an employee very quickly. ... It’s very traceable.”

At the other restaurants, Soto wrote, similar systems were in place that helped investigators trace the stolen information back to the six waiters and waitresses. Management at M&S Grill and Gaylord said they were cooperating with investigators and declined further comment. The other restaurants declined to comment.

Three men who allegedly bought the numbers from the servers — Joseph Artemus Bush, Aarron D. Gilbert and Erick V. Burton — used the information to create counterfeit credit cards that were used at area stores, Soto wrote. The men were caught on tape using the bogus cards to either buy items at stores like Target or gift cards at CVS that they later spent at Barney’s and Gucci in Chevy Chase.

Secret Service spokesman Darrin Blackford declined to comment on the investigation, but said he wasn’t aware of agents uncovering financial fraud that was directly “attributable to the economy.”

Cutler, however, said, “We’re only beginning to see the economic pain of the financial crisis. ... The cutbacks are just starting now.
“Municipalities will try not to cut back law enforcement, but there’s only so much in the balloon,” he said. “At some point it will have to pop.”

fklopott@dcexaminer.com

AT A GLANCE:

» Since its establishment in 1865, the Secret Service’s mission has extended from protecting the president to investigating counterfeiting of U.S. currency and other financial crimes.

» In 1984, the agency’s responsibilities expanded to include crime that involves financial institution fraud, telecommunications fraud, false identification documents and credit card fraud.

The servers who have been charged are:

Jamaal Snowden: Clyde’s
Lavelle Denise Payne: 701 Restaurant
Shannon Eileen McLaughlin: M&S Grill
Simone Carrie Diane Folk: M&S Grill
Information: secretservice.gov



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Reader Comments

All comments on this page are subject to our Terms of Use and do not necessarily reflect the views of the Examiner or its staff. Comment box is limited to 250 words.

Silky

Mar 30, 2009

good! i'm glad the customers were observant to the charges, glad the secret service is on top of this, and glad the restaurant managers were cooperative. hope these crooks get lots of jail time and will turn their lives around while they still have a chance.

 

Silky

Mar 30, 2009

just to add another comment to the one i just posted: people work hard for their money, and the recession/economic situation that we're all facing is no reason or excuse to steal from someone.

 

Got Burned

Mar 30, 2009

I hope they throw the book at these creeps

 

Got Burned II

Mar 30, 2009

You know, I just realized something. Why is half this article about the cops not having enough money to pursue this type of crime? I was one of the victims here, and I had to talk to four law enforcement people before one took any interest in my crime. I think the police have a lot of people working for a paycheck and not protecting this city. It's just a job to them. That's why, instead of talking about the arrest, they talk about getting more money. I think it sucks.

 

Screwed Over By Simone

Mar 30, 2009

I am glad they finally got busted. I hope Simone goes away for a really long time. As an aside, watch for all of these restaurants to close within the next six months, as no one wants to go someplace to eat and get robbed at the same time.

 

localchef

Mar 30, 2009

I hope they go to jail! Actions like this just ruin business for the rest of us. That's what sucks!

 

J-Rock

Mar 30, 2009

I remember Joesph Bush was a "pizza boy" now he on bigger & better things. I guess tips from pizzas don't pay enough....LoL

 

Puzzled

Mar 30, 2009

How come the Examiner even raised the question of the effect of the economy with the police or the Secret Service (near the end of the article)? Is the Examiner implying that the servers or the con men that were paying them were honest people who would not have done such a thing in good economic times? Come on! Those people were using the credit card information to buy luxury items--not food for their starving children! Honest people do not steal credit card information--ever! It's too bad it's considered a "victimless" crime too--we all eventually pay the price for higher insurance costs to cover fraud.

 

ClydesGuy

Mar 30, 2009

As an employee of Gallery place, and somone with the company for many years and in the industry for near 10. Its disgusting to me that someone within our company was doing this. It is relieving on some note that they were caught and i hope they get everything that can be thrown at them. As for your comment Screwed by Simone, im sorry for your troubles, but i can guarantee you my restaurant will remain. It does bring up concern for sure, but we are an established and reputable company. Although frustrating, this is an isolated incident at 1 of 13 locations. Just because we had a crook in our restaurant doesn't mean we have a restaurant of crooks.

 

Mar 30, 2009

They need to add Busboy and Poets located at 5th and K Streets NW to this list. They got me and I have not been back there since.

 

fit821

Mar 30, 2009

They need to add Busboy and Poets located at 5th and K Streets NW to this list. They got me and I have not been back there since.

 

Foodservice Employee

Mar 30, 2009

I have worked in hotels for many years and am always amazed at how brazen some people will be when they decide to steal from a company or its patrons. the companies I have worked for have all had policies and prodecdures that flag certain patterns in cash handlers work. They audit banks and workers on a regular basis. It is nice to see Clyde's was willing to speak to the press and let the dining public that they are cooperative with law enforcement and pro-active in emplying a system that is capable of traking all transactions. these companies hit by this fraud are not to bleam but should be commended for helping to catch the thieves.

 

Any Fish

Mar 30, 2009

Why oh why is this unsecurable archaic credit card system still in use? Handing over an credit card is akin to handing over an signed cheque without the amount written in. But even that is more secure than credit cards. So those who got burned: it was only a matter of time of when you would be.

 

inutterdisbelief

Mar 30, 2009

i asked a patient how he kept up his 2 grand coke habit while working as a mere waiter. He exploited his clients criedt cards. So there U r this has been going on 4 a long long time. It s not going to stop. People like cash businesses to work at so they can take advantage of the money game. i could puke.

 

woody

Mar 30, 2009

Note to self: never ever pay for food at a restaurant with a credit card. Never. There are a lot of addicts in this town.

 

Identity protection

Mar 31, 2009

I educate and protect families daily about all 5 areas of their identities! financial like what happened in this article, but also,drivers license id theft, character, medical and social security. Unfortunately, the secret service and other gov't agencies don't have the resources to keep up with this crime that is getting worse daily! Check out service that has given me peace of mind for the last 3 years and I eat out daily! check out how!www.prepaidlegal.com/idt/theodorewright

 

restaurant guy

Mar 31, 2009

the u.s. restaurant scene, unlike europe, has been reluctant to embrace "hand-held, wireless credit card processing" whereby your credit card never leaves the table. there are a limited number of places actually doing this, but you can count them on one hand. incidents of problems like this will skyrocket in this economy, until more stringent methods of protecting the consumer are embraced by restaurants.

 

CardStolen

Mar 31, 2009

As fit821 commented, I also had my credit card info stolen from Busboys and Poets on 5th and K St. NW. If this happened to someone else, there could be something going on there.

 

Things Happen

Mar 31, 2009

One of these people are a very close friend of mine. I'm not saying that what was done was right, but when you are alone and have responsibilities you can do just about anything to survive. All you people should stop and look at the bigger picture, the people that took the card numbers weren't making that much, they may have gotten 250-400 for every 5 cards. Joesph whom was making the duplicate cards was the one benefiting from this. Don't judge people for you will be judged.

 

Mad

Mar 31, 2009

ThingsHappen...are you friggin kidding me. "They didn't take that much.."..."one is a friend of mine.." The thing is your friend and possibly you are pathetic people who are not honest nor worthy of welfare. And by the way I can and I WILL judge because come the time I can honestly say I've never stole others money to survive.

 

Freeman Klopott

Mar 31, 2009

Please feel free to contact me directly if you have any information regarding other cases of credit card information being stolen at restaurants or were a victim of the alleged scheme in the story above. Thank you, Freeman. fklopott@dcexaminer.com

 

Card cloned in London last year

Mar 31, 2009

Have no idea where card was cloned. All restaurants have the wireless card readers here, but it only takes a second to run a card through a scanner. Total take was over $15,000.00 including charges in Zurich. Bank took the loss, police did nothing. Don't know what bank did to find culprit-difficult to investigati in London from the USA.

 

Scuba Steve

Apr 1, 2009

First off I know these girls and theres no way they could of thought of this thereselves. The artical says that they were six people so why are 4 only getting charged ?

 

Apr 1, 2009

i know one of the persons who committed the crime and thats what they get for doing so evil in these hard times we are in now

 

server420

Apr 1, 2009

this is is a sighn of the time the ceos are stealing the goverment are stealg those who love regan should be familar with the trickle down effect.the differance is the people the lays or madeoffs of the us robbed will never get their money back.

 

intheknow

Apr 1, 2009

i know a couple of these people and they are not victims of anybody. Times are always hard for servers and bartenders but we don't all steal. These women are heartless and selfish. They have been in the business for many, many years and know the consequences. Some of them have children who are now paying the price for their arrogance. I hope they pay dearly but I pray for the children.

 

Dee McQueen

Apr 1, 2009

Karma Lady!!

 

Dee's Sis

Apr 2, 2009

Lavelle - you are a nasty piece of work and now hopefully to will learn from this .... but I doubt it. Karma gets you in the end.

 

Once Taken

Apr 3, 2009

Don't ever take it that your credit card information is safe. An alert credit card company and retailers can also help when they see suspecious purchases. One of the budget type car rental companies at Dulles took my credit card information. The credit card company saw some unusual spending and shut the card down quickly, but I guess the credit card companies are spending more time these days trying to figure out how to get rid of customers or trying to charge 25% interest instead of fighting fraud.

 

Variety

Apr 8, 2009

Also, this comment is for the people who seem to have a problem when they are required to show ID when using their credit cards. If you lose your card and someone finds it, chances are they are not going to give it back, instead they will be tempted to use it. Since it is not a requirement for (most) companies to check for ID, the thieves know they can use it and get what they want. Can you get mad?? NO!! Why? Because you don't like to be checked for ID for your own protection! Learn to look at security in another way. Maybe you will understand without having to experience it!

 

That Dude

Apr 16, 2009

It's sad, b/c Joe Bush and I have been friends for 16 years, I mean we grew up togeher, and he never had to struggle with money, his moms always spoiled him. The price we pay for material things, I mean how far can prada and gucci really get you. I know his mom and sis are really hurt over this one, that was my man! But you do the crime, and yall no the rest....

 

my man!

Apr 16, 2009

Joe Bush really let me down, this is so sad... I don't know where things went wrong with him... He got to do the time, I hope the material things were worth messing his life up...

 

My baby

Apr 20, 2009

Joe and I have been together since last year and I had no clue he was out here doing this. I feel for the victims and unfortunetly Joe is allegedly at fault. God sees everything! I will pray for all of them and hopefully now Joe will see tricking off isn't worth it. I pray for his little daughter.

 

Can the resturants be held responsible??

Jul 14, 2009

I too was a victim in a similar case at Applebees. My card was later used to order 100.00 worth of PaPa John's pizza. Do I have a legal case against the resturant since their employees stole my information?

 

robin hood

Aug 6, 2009

Its a crazy thing that creditors have actually brain washed America in to thinking that these people are stealing from them. Well, yes they were stealing and that should be punished. But who's going to punish creditors? They charge you interest and in some cases compound interest when issueing these cards. Might I add don't be late, that's another $100. Than they raise interset to 30%, because you didn't allow processing time for payment to clear a day before payment was due. Creditors have insurance so let them pay the bill. Besides WTF is aballon rate. Poor people going to jail for trying to be like creditors.

 

Sep 17, 2009

Please read the comments.

 


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