Lawmakers from both parties spent the week before Memorial Day assailing the Department of Veterans Affairs and its slate of unsolved problems.
Secretary Robert McDonald reignited outrage over the VA's inability to provide timely care to many veterans by comparing wait times at government-run hospitals to wait times at Disney at a May 23 breakfast.
But the management failures that under underlie that outrage have persisted for years.
"The same problems exist today at the VA, unfortunately, that did when the debacle of wait times was discovered in 2014," Rep. Jeff Miller, who chairs the House Veterans Affairs Committee, told the Washington Examiner.
That year, whistleblowers helped expose a nationwide effort to cover up long delays in VA healthcare by creating fake patient waiting lists. Even though the fabricated lists existed at 110 VA facilities around the country, only three officials were ever fired for their involvement in the deception.
Accountability remains a major weakness at the VA, as bureaucratic hurdles prevent most VA officials from facing consequences for incompetence or outright fraud. "They have been very well-funded," said Rep. Ron DeSantis, R-Fla.
DeSantis argued that the problems occur when the VA diverts its funding to bureaucracy and away from veterans' actual needs.
"After two years of fighting this, after two years of the media exposing this, clearly, they haven't gotten the message," said Rep. Tim Huelskamp, R-Kan.
"I have very few complaints about the experience with the VA from the standpoint of health," said Sen. Johnny Isakson, R-Ga. Isakson chairs the Senate Veterans Affairs Committee. "I get a ton of complaints about the difficulty of getting the VA to make a decision on a disability determination."
Among the top challenges facing the VA is a massive backlog of disability appeals, which forces thousands of veterans to wait long stretches of time to learn whether they will be granted disability status.