Metrobus riders soon will be able to get electronic warnings about delays to their bus trips similar to the ones rail riders already receive, according to the transit agency. Metro is hiring a three-person team to add to its communications staff for the sole purpose of sending alerts to riders about bus service problems, spokesman Dan Stessel told The Washington Examiner. The team will work out of the agency’s bus operations control center in Prince George’s County, sitting alongside dispatchers and cameras to find out what is happening with the hundreds of buses out on the road.
The staff will send out email alerts about major disruptions such as motorcades, nasty traffic jams and the like that keep buses from getting where they are supposed to go.
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