State, local and even federal lawmakers blasted Pepco and its Maryland regulators for its shoddy performance restoring power after the June 29 storm and for putting the electric company’s profits before customers’ needs.

“I want you to know that there is such a disconnect between your company’s perception of how it is doing and how our people perceive how you are doing,” Montgomery County Council President Roger Berliner, D-Bethesda, told Pepco Region President Thomas Graham. “It is unfathomable to me that you say you want to listen to your customers. If you want to listen to your customers, read these emails [my office has received] because they are fairly explicit as to your failings, and you need to know that people have totally lost confidence …”