The District has released new grades for its agencies ranging from a B- for city police to an A for the D.C. Office on Aging as part of an ongoing program that keeps tabs on how the city is serving its residents.
D.C. Fire and EMS and the city’s 911/311 services both earned Bs while public libraries earned an A- for their October performances from Grade.DC.gov, which bases grades on service delivery and customer care.
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