The District’s new program to add Metro passes to student identification cards has become bogged down with problems, including technical glitches in Metro’s beleaguered fare system. Two weeks into the new school year, city officials acknowledged that the rollout of the D.C. One Card has been facing problems that have caused delays to handing out the transit passes. The subsidized passes serve as a transportation lifeline for some 15,000 D.C. public school students, helping them use the Metro system to get to class in lieu of yellow school buses while also giving them access to the whole region. The delays have prompted complaints from parents and school officials.
So city officials spent the Labor Day weekend processing a backlog of 2,500 cards, said District Department of Transportation spokesman John Lisle. They then hand-delivered them around the city on Tuesday, he said.
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