WASHINGTON (AP) — Defense Secretary Chuck Hagel says he supports beleaguered Veterans Affairs Secretary Eric Shinseki (shin-SEHK’-ee), but adds that the care the VA offers veterans is “not good enough.”

Shinseki is a retired four-star general and Vietnam veteran who has come under criticism since reports surfaced that as many as 40 veterans died while waiting for medical care from the VA hospital in Phoenix. Veterans have also waited years in some cases to collect benefits from the administration. The American Legion and some in Congress have called for Shinseki’s ouster.