Warnings on ‘gaming’ patient waits go back years

Published May 31, 2014 4:21pm ET



WASHINGTON (AP) — The report this week confirming that 1,700 veterans were “at risk of being lost or forgotten” at a Phoenix hospital was hardly the first independent review that documented long wait times for some patients seeking health care from the Department of Veterans Affairs and inaccurate records that understated the depth of the problem.

Eleven years ago, a task force established by President George W. Bush determined that at least 236,000 veterans were waiting six months or more for a first appointment or an initial follow-up. The task force warned that more veterans were expected to enter the system and that the delays threatened the quality of care the VA provided.

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