More customers cite poor treatment at the post office

By Sarah Bedford
Published February 2, 2015 8:59pm ET
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More customers cite poor treatment at the post office
An employee helps a customer at the post office on Evans Street in San Francisco, California. (Getty images) | Stephen Lam

Rude, sloppy or slow Postal Service workers could cost their agency nearly $300 million this year if they treat don’t their customers better.

A growing number of consumers reported dissatisfaction with the service they received at counters across 32,000 U.S. Postal Service facilities in 2013, an inspector general’s report found.

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Budgets and Deficits Sarah Westwood USPS Watchdog