In an effort to quell criticism of the lack of transparency surrounding the troubled rollout of President Obama’s health care program, the Department of Health and Human Services promised to provide regular “operational updates” to the press.

But the first such update, a conference call held on Thursday afternoon, didn’t provide Americans with much insight into the events leading up to the Oct. 1 rollout of Obamacare — or a real sense of what’s now being done to fix an array of technological problems.