Livestreaming platform Twitch announced a “more streamlined” reporting process while simultaneously making it easier for users to appeal reports.
Twitch launched an appeals portal Tuesday, allowing for users who have been reported to reverse any decision made as a result of the report. Users can be reported for a number of things, including harassment, impersonation, graphic imagery, or even being underage. Notably, misinformation is not among the categories of reporting reasons.
Out Now: a new portal to submit and keep track of your appeals
Out next week: a more streamlined, intuitive reporting process
Two new safety product updates, one safer community. Learn all about them on our blog: https://t.co/Eh1P0ppGSx pic.twitter.com/EJ3k5RIPVr
— Twitch (@Twitch) March 22, 2022
“Our team carefully reviews the reports that we receive and we hold ourselves to a high standard when we consider issuing enforcements, but cases can be complex and highly nuanced — context matters,” the company’s press release read. “Sometimes we get it wrong, which is why the appeals process is so important.”
HERE ARE THE ACCOUNTS TWITTER HAS LOCKED FOR CALLING RACHEL LEVINE A MAN
This new appeals process includes a 60-day grace period for reported users to send an appeal. Even for those currently banned from the platform, they will have 60 days from the announcement to appeal their ban. There are over 50,000 users banned from the platform as of this report, with 300 users banned in the last 30 days.
Twitch also improved its reporting process to be more “intuitive” for those doing the reporting.
“Reports from the community are an essential part of keeping Twitch safe — not just for flagging specific incidents, but also for giving us valuable data about potential emerging trends in bad behavior,” Twitch wrote. “The more accurate and detailed those reports can be, the better we can do our jobs and provide the best experience on Twitch where communities can interact safely.”
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Meanwhile, YouTube has recently removed videos and suspended channels over platform violations. Similarly, Twitter has restricted users such as the Babylon Bee and the Christian Post for calling Rachel Levine, a transgender assistant secretary of health, a man.
