The Federal Communications Commission recently announced new efforts that would require phone service providers to be held accountable for allowing robocalls. People across the United States are reporting a steady increase in automated phone calls to an assortment of customers. Some of these calls come from legitimate businesses. However, others often look to scam consumers for money or private information. Some studies estimate that users received 4.1 billion robocalls in January 2021.

The increase has drawn concern from many people. While some businesses have received fines, most calls are still untraceable, which means that the Federal Trade Commission and FCC cannot regulate them. As a result, the FCC announced the creation of the Robocall Mitigation Database to regulate robocalls by placing pressure on phone companies instead of the state.