Verizon pushed for fixes after 911 service failure

Published



Regional officials are calling for Verizon to strengthen its 911 emergency phone services after a system failure that affected millions of Northern Virginians after a severe storm last June.

“The impact of the storm on our region was significant. It was the single most important 911 outage in the 45-year history of 911,” said Steve Souder, director of the Fairfax County Department of Public Safety Communications.

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