Metro is trying a new tactic in its campaign to improve its communications with riders: printed signs. Regular commuters may be familiar with the handwritten signs that have dotted the rail system for years. They have been scrawled on random pieces of paper and affixed to station kiosks, fare vending machines, fare gates and barricaded escalators to alert riders of the failures of the system. They have communicated the basic information riders need.
Now Metro has eight different printed signs, including “elevator out of service” and “customer restroom out of service” instead, agency spokeswoman Cathy Asato told The Washington Examiner. The agency is also considering adding other signage to the mix.
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