Things that don’t work and humans that do

Published October 27, 2023 5:08am ET



I was in a small group meeting recently to discuss the progress a certain web-based publication has made in reaching and developing its audience. The person running the meeting wanted to show us a few important graphs, and it was then that we all heard these alarming words:

“Just a second,” he said. “Let me connect my laptop to the big screen on the wall.”

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