O?Malley bringing CitiStat program to state operations

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It?s worked to fill potholes faster, clean up trashy backyards and cut workplace injuries, and Gov.-elect Martin O?Malley is hoping to bring the same numbers-based management approach to state prisons, its parole system, highways and transit.

“It?s not sexy; it?s a total grind,” Matt Gallagher admitted after running a 90-minute meeting on Thursday at Baltimore City Hall on water and wastewater.

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