CARLA K. JOHNSONRICARDO ALONSO-ZALDIVAR - Washington Examiner

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FILE - In this Sept. 26, 2013 file photo, Maureen Bardusk, 62, of Galena, Ill., poses for a photo in Chicago. A design decision to require that consumers create online accounts before they can browse available health plans under President Barack Obama's overhaul appears to have led to many of the program's technical problems, independent experts say. The result seemed strange to Bardusk, who's hesitant about giving her personal information before she can shop. (AP Photo/M. Spencer Green, File)

Healthcare

Questionable design blamed for health website woes

CARLA K. JOHNSONRICARDO ALONSO-ZALDIVAR -

October 8, 2013 9:36 pm