When Visual Language Interpreting Inc. closed a five-year, $10 million 2005 interpreting deal with the Social Security Administration for agency hard-of-hearing workers throughout the country, it not only signed one of the largest contracts of its kind to date, it also signaled a serious spike in company growth.
The 20-employee company, which provides individualized, at-office ? or other public event ? sign language interpreting and real-time captioning services to government and private clients, doubled its revenues in 2005 and is on its way to doubling them again in 2006, according to Billy Kendrick, VLI Inc.?s director of operations.
Privately owned by Brandon and Tara Arthur, the company president, VLI Inc. provides on-site interpreters for 90 deaf and hard-of-hearing employees at Baltimore?s SSA office complex alone, and the company also has contracts with the Environmental Protection Agency, the Pension Benefit Guarantee Corporation and DOD.
“It?s very satisfying for us to provide our services especially because of the quality of service our customers receive from us,” Kendrick stated. “It?s really unmatched.
“With interpreting services, there?s a huge quality variety out there. For some people requesting interpreting services is like playing the slot machine. Most of the time you?re probably not going to get the quality you?re looking for, but you?re going to get service. But with us it?s like every time you pull that lever, you?re going to get three sevens.”
VLI Inc. is likely the youngest of the handful of similar area companies that provide such full-range signing services, all of which compete in the estimated $30 million Baltimore-Washington market where some 25,000 deaf and hard-of-hearing reside.
More detail
» Visual Language Interpreting
1330 New Hampshire Ave. NW, Suite B1 Washington, D.C.
202-464-6800
vli-dc.com