WASHINGTON (AP) — The Department of Veterans Affairs will temporarily suspend a program that requires more than 10,000 disability claims processors to work at least 20 hours of overtime per month with VA Secretary Eric Shinseki saying Thursday he had to be careful not to burn out his workforce.
Shinseki, speaking with reporters before Veterans Day, emphasized the latest VA count showing that the number of disability claims pending for longer than 125 days has dropped nearly 34 percent since late March to about 401,000.
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