DOJ Video Tells Cops To Ask Transgendered Citizens: ‘Do You Prefer Ma’am Or Sir?’

A division of the Department of Justice has released an instructional video for police officers across the country on how to interact with individuals who identify as transgendered. The video, which runs nearly 13 minutes, focuses on teaching cops the approved terminology with those they believe are transgendered citizens. Among the tips the video recommends for cops on the beat is asking whether a citizen prefers to be called “ma’am” or “sir.”

“When in doubt, it’s always best to ask what their preference is,” says the video’s narrator. “Just simply ask, ‘How would you like to be addressed?'”



The narrator, who identifies himself as a police officer, delivers an overview of the terms “assigned sex” (the physiological sex at birth), sexual orientation, and “gender identity.” Some people, he says, identify at “many points along the spectrum” between “stereotypical masculine male” and “stereotypical feminine female.”

As a DOJ press release outlines, the video is a product of the Community Relations Service, a division of the department that “supervises conflict resolution specialists” in regional offices across the country.

The training uses three non-emergency and non-crisis situations to discuss ways for police officers to effectively and politely interact with transgender individuals. In promoting best practices, the video defines three important terms: assigned sex, sexual orientation and gender identity. As the training outlines, understanding the terminology and the major issues facing the transgender community can help rebuild trust and ensure that encounters are safe for all parties. The video also emphasizes the importance of distinguishing between a threat and a stereotype, and notes that individuals who feel disrespected are less likely to have faith in or cooperate with law enforcement. “Transgender Americans, like all Americans, deserve to be treated with courtesy and respect by law enforcement officers,” said Acting Director Paul Monteiro of CRS. “The information provided in this video will help strengthen the relationship between police and the transgender community, allowing for more effective investigations and safer encounters for officers and citizens alike.”

According to a DOJ spokesman, the agency created the video with support from the National Center for Transgender Equality and PFLAG National, two LGBT advocacy groups. While viewing of the video by police officers is not mandatory, the DOJ recommends all cops see the video “as a stand-alone training tool to be viewed by law enforcement officers and officials during roll call” and as “an informational briefing for oncoming officers before they begin their patrol shift.”

The DOJ declined to comment on how much the production of the video cost taxpayers.

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