A loud fan of President-elect Trump will never fly on Delta Airlines again after yelling about “Hillary bitches” on a flight last week.
In a letter to employees posted on the airline’s website, CEO Ed Bastian said the man who was filmed yelling about Trump’s election during a flight was “loud, rude and disruptive.” The video went viral and the airline was slammed for not responding more quickly to the incident.
Bastian wrote Monday the crew on the flight did the best they could and now the man will never fly Delta again.
“This individual displayed behavior that was loud, rude and disrespectful to his fellow customers,” Bastian wrote. “After questioning the customer, our team members made the best decision they could given the information they had and allowed him to remain on the flight.
“However, if our colleagues had witnessed firsthand what was shown in the video, there is no question they would have removed him from the aircraft,” Bastian said. “He will never again be allowed on a Delta plane.”
Bastian said Delta employees need to know the airline will have their backs if they stand up to customers who are disrupting the flight for other people.
“The heightened tension in our society means that now more than ever we must require civility on our planes and in our facilities,” he wrote. “We must stay true to Delta’s core values and treat one another with dignity and respect.
“We also must remain committed more than ever to the safety of our customers and our crew members,” he said. “We will not tolerate anything less.”
