Patients at Maryland General Hospital spend, on average, 25 fewer minutes waiting for specialized tests after they are ordered by a physician than they did before a new program was instituted. And those at Greater Baltimore Medical Center spend an hour less time waiting to be admitted after arriving at the emergency department, and up to a half-hour less time getting to a hospital room after the room is free, under the same program.

According to a report from the Maryland Hospital Association, all seven Maryland hospitals that participated in a work-flow efficiency program realized significant improvements in patient care.