The Army’s Other Crisis

Is retention. In December’s Washington Monthly, Andrew Tilghman tries to find out why:

In Philadelphia, I met Zeke Austin, a twenty-eight-year-old former captain at Fort Hood, Texas, who left the Army after five years to look for a private-sector job. Austin first explained that he quit because his fiancé was finishing medical school and couldn’t find a residency program in an Army town. Suddenly, he veered into a scathing critique of his commanders’ preoccupation with institutional process. “Rather than focus on important stuff, they focus on PowerPoint slides. They’d have me up all night to make one slide a little prettier,” he said. “After a while, you start to think, What am I doing over here?” In Houston, I met an officer who had taken the rare step of leaving only eight years before he was due to retire. When I inquired why, he described a generation of senior leaders who gained experience in the relative calm of the 1980s, and seemed most comfortable in Iraq behind a desk. “What did these guys ever do? Go to Panama?” said the captain, who now makes more than $100,000 as a logistics manager for a petrochemical services company. “All they know how to do is train. So you’re out in a firefight and they’re complaining because you’re not wearing eye protection. The colonel says ‘Why don’t you have your knee pads on?’ and you’re like, ‘Shut the f&%# up, I’ve got a guy bleeding over here.’ That has a lot to do with it.”

Over the Christmas holiday, I visited my old stomping grounds — the Virginia Military Institute — for a wedding. Both bride and groom were Army intelligence officers, so attendance was overwhelmingly military. In discussion at the reception, I encountered precisely the same complaints as illustrated by Tilghman: peacetime Army careerists are driving away a whole generation of flexible, agile thinkers that are desperately needed right now in Iraq and Afghanistan. Another comrade, an Army infantry officer with two tours in Iraq under his belt, described the exact same nit picky nonsense as Tilghman: “We’d come back from a 26 hour patrol only to be met by some a$$hole battalion commander who was dressing down my guys for not wearing eye protection. How am I supposed to respond to that?” My friend is a talented officer, smart, athletic, and the survivor of a harsh VMI system that weeds out roughly half of its original matriculates. But he’s become frustrated with a leadership that focuses on processes instead of results. He’ll be out the door the minute his service commitment expires. Like any big bureaucracy, the Army is slow to adapt. They’ve made some astounding progress over the past year, both institutionally and in Iraq. But retention is, and will continue to be, one of Big Army’s toughest battles. HT: Haft of the Spear

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