NEW YORK (AP) — Facebook isn’t just for goofy pictures and silly chatter. Whether shoppers know it or not, their actions online help dictate what’s in stores during this holiday season.
After polling customers on the social media site, Macy’s decided to carry denim jeans in bright neon hues rather than pastels. Wal-Mart for the first time decided to let customers vote on which toys they want discounted. And to better plan orders for the decorative flags she sells, a small business owner in Mississippi is running a contest that encourages customers to chime in about how they’re decorating their homes this winter.
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