Subscribe

Fewer of D.C.’s 311 calls answered quickly

By Michael Neibauer
Published
Add Washington Examiner on Google

The District’s communications office is answering less than two-thirds of all 311 calls within 30 seconds, falling well below its objectives and leaving many callers to wait — or simply hang up.

Print subscriber? Click here to login/register your account
Digital subscriber? Click here to login/register your account.

Full midterm coverage.Deeper analysis.

Get unlimited access to Washington Examiner's reporting, expert analysis, and coverage of the midterm elections.

Get Unlimited Access

Cancel anytime.

Tag:

Local News Michael Neibauer Washington D.C.