Twitter should moderate communities, not content

Published November 2, 2022 12:00am ET



With Elon Musk’s acquisition of Twitter now finalized, the issue of how he is going to run the company is fully joined. Musk announced that there would be no change to Twitter’s content policies until a “content moderation council” is convened. It’s a good time to consider the truly vast range of options available to Musk and Twitter. In my opinion, Twitter should de-emphasize content moderation in favor of community moderation.

In testimony to the Senate Judiciary Committee earlier this year, I discussed content moderation in the context of a proposal to force transparency on internet platforms. I noted how some users are relentless in their efforts to reverse engineer and then evade every content moderation policy and practice. Content moderation is similar to platform security; attackers are motivated, adaptive, and wily.

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