Five million Robinhood users’ data were taken in a hacking last week, the online stock trading app announced.
A hacker broke into the app’s systems through a loophole and obtained a list of email addresses, full names, and other personal data from consumers, Robinhood announced Monday. There was no reported financial loss to customers as a result of the incident.
“As a Safety First company, we owe it to our customers to be transparent and act with integrity,” said Robinhood Chief Security Officer Caleb Sima. “Following a diligent review, putting the entire Robinhood community on notice of this incident now is the right thing to do.”
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The hacker “socially engineered a customer support employee by phone and obtained access to certain customer support systems,” Robinhood said. The company estimates the hacker acquired a list of approximately 5 million emails, 2 million full names, and additional personal information for about 310 users, including dates of birth and zip codes.
As of Monday, Robinhood believes that “no Social Security numbers, bank account numbers, or debit card numbers were exposed and that there has been no financial loss to any customers as a result of the incident.”
The stock trading platform said the hacker demanded an “extortion payment,” and it will continue to “investigate the incident.” Robinhood is also working with cybersecurity firm Mandiant to solidify its internal security.
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Robinhood made news in early 2021 when it became one of the primary tools the /r/Wallstreetbets community used to invest in stocks such as GameStop and AMC. As of July 2021, the company has 18 million accounts on the app, with $80 billion invested in assets.
Mandiant did not respond to a request for comment from the Washington Examiner.
