LITTLE ROCK, Ark. (Legal Newsline) – A major retailer is being sued over allegations it double-dipped in collecting payment for its vision centers.
Leslie Epps and William Epps filed the lawsuit on March 10 against Wal-Mart, claiming the retail giant charged customers and their insurance company for services provided by the Wal-Mart Vision Center and Sam’s Club Optical stores.
Bates
The lawsuit claims Wal-Mart Vision Centers and Sam’s Club Optical stores have a policy and practice to invoice customers for direct payment even though they don’t reflect insurance benefits, and then fail to reimburse customers for overcharges once insurance payments are made.
Leslie Epps claims she was overcharged by about $55 after visiting a Wal-Mart Vision Center. Her total was $245 before taxes, and Wal-Mart submitted a claim for about $245.75. According to the lawsuit, Wal-Mart received $80 from Epps’ insurer, but only credited Epps’ account $25.
Epps claimed she filed a complaint with Wal-Mart, but the company allegedly never responded ot the complaint or offered to refund the $55 in overpayment.
The lawsuit seeks class status and refunds from Wal-Mart for the alleged overcharges. The plaintiffs are represented by Hank Bates, Allen Carney and John C. Williams of Carney Bates & Pulliam, PLLC, in Little Rock, Ark.
