People purchasing certain cell phone insurance in Maryland will see the major details of their contract upfront, under an agreement negotiated with four major wireless carriers and a cell phone insurance company by state Attorney General Douglas Gansler.
Gansler, who pursued the deal after his 13-year-old son lost his cell phone and he learned that despite monthly insurance payments, there was still a $50 charge to replace the phone, said the agreement will make it easier for consumers to understand what they sign. Information about the monthly fee, the amount of any deductible, the type of replacement equipment that may be provided, limits on the number or value of claims and the cancellation policy, will be “prominently highlighted” in brochures to customers who purchase wireless phone insurance.