Southwest Airlines said it is working to get back to normal operations after a technical issue affecting the company’s computer reservation system led to the cancellation of nearly 500 flights across the country.
“Southwest is in the process of resuming normal operations after a brief pause in our flight activity resulting from intermittent performance issues with our network connectivity on Tuesday afternoon,” the company told the Washington Examiner in a statement. “Our teams are working quickly to minimize flight disruptions and customer impact.”
The Federal Aviation Administration announced Tuesday afternoon that it issued a temporary nationwide ground stop at Southwest’s request while the airline worked to resolve a reservation computer issue. Ground stops restrict airplanes from departing their originating destinations.
BUSINESS TRAVEL STARTS TO RETURN, EXPECTED TO INCREASE IN COMING MONTHS
The FAA issued a temporary nationwide ground stop at the request of Southwest Airlines while the company resolved a reservation computer issue. Please contact the airline for further details. pic.twitter.com/g5sJxDdiIC
— The FAA ✈️ (@FAANews) June 15, 2021
The FAA has since announced that the ground stop has been lifted.
“We ask that travelers use Southwest.com to check flight status or consult a Southwest Airlines Customer Service Agent at the airport for assistance with travel needs,” the airline said in its statement.
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A separate issue with Southwest’s weather data provider caused delays for the airline on Monday, according to CNN.
