What Starbucks needs to do after closing for anti-bias training

Outside advisers hired by Starbucks after two black men were wrongly arrested at one of its coffeehouses say the company’s policies need fundamental changes to adequately address racial bias.

A video of the arrest went viral in April after a store manager called police when the two men refused to leave a Starbucks in Philadelphia. The company acted swiftly, closing its stores for a half-day of anti-bias training in May, and retaining Sherrilyn Ifill, president of the NAACP Legal Defense and Educational Fund, and Heather McGhee, a senior fellow of the think tank Demos, to advise it on diversity efforts.