John Stossel Critiques Hospital’s Customer Service Amid Cancer Diagnosis

Published



Veteran consumer reporter and published WEEKLY STANDARD contributor John Stossel announced a cancer diagnosis in a column published Wednesday. And true to his life’s work, he reviewed the customer service he’s received at the hospital while being evaluated.

Stossel complimented the quality of care at New York-Presbyterian Hospital, calling it “excellent”, but was less complimentary of his interaction with staff and his testing experience:

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