Government ineptitude, CIA-style

Published



Anyone skeptical about entrusting ambitious tasks to the government was not stunned by the dismal rollout of the Affordable Care Act. It featured technical snafus, cost overruns and false advertising (“If you like your plan, you’ll be able to keep it.”). Things got so bad that President Obama apologized and Health and Human Services Secretary Kathleen Sebelius resigned.

This epic fail occurred even though the administration had more than three years to prepare for the launch and $840 million to spend developing the website. It was a textbook case of government bungling.

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