TGI Friday’s operates around 80 restaurants in the U.K. but it has a problem. The British restaurant market has never been more competitive, but too many TGI Friday chefs and support staff are leaving for new jobs with higher pay.
In response, the company is now allocating 40 percent of each server’s check to the backroom staff. While that’s a high percentage, British servers are paid the minimum wage of $10.56 an hour before their tips. (This isn’t like the U.S. where tips define earnings.) The move makes sense — it’s either that or raise prices on consumers and lose business.
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