Education

For D.C. students, a tale of two call centers

By Lisa Gartner
Published December 13, 2011 5:00am ET
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For D.C. students, a tale of two call centers
When something goes wrong, parents of D.C. special-education students dial the call center. The call center is housed in the Office of the State Superintendent for Education’s Department of Transportation, and handles 330 calls a day — about one call for every 11 students who the city buses to school, because their neighborhood school can’t […]

When something goes wrong, parents of D.C. special-education students dial the call center.

The call center is housed in the Office of the State Superintendent for Education’s Department of Transportation, and handles 330 calls a day — about one call for every 11 students who the city buses to school, because their neighborhood school can’t provide the special-education services the student requires.

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Lisa Gartner Local News Washington D.C.