Having trouble signing up for Obamacare, thanks to the glitches on HealthCare.gov? Health and Human Services Secretary Kathleen Sebelius has some helpful tips to make things easier — such as restarting your computer.
Sebelius — played by actress Kate McKinnon — greeted viewers in the cold open of Saturday Night Live this week to provide new ways to navigate the site and take care of your health.
“Now a lot of folks have been talking about our new healthcare enrollment website — how it’s been crashing and freezing and shutting down and stalling and not working and breaking and sucking,” Sebelius said. “Well tonight, I have a number of friendly tips to help you deal with those technical problems.”
The first suggestion Sebelius offered was restarting your computer, since that usually fixes all sorts of computer-related problems. And if you’re still have trouble loading the healthcare site, blame the overload of traffic.
“Millions of Americans are visiting www.healthcare.gov, which is great news,” the Secretary said. “Unfortunately the site was only designed to handle six users at a time.”
If time is of the essence, she recommended choosing the second option: a low-resolution version of HealthCare.gov, which asks simplified questions, such as “U WANT DOCTR?” Finally, due to the high volume of English language applicants on the American website, trying to apply using another language could speed up things.
Sebelius also suggested checking out links to other websites during the wait. Among her recommendations were kayak.com, where you can purchase airline tickets to Canada to buy cheaper prescription drugs, and bittorrent.com, for watching pirated copies of health-related movies.
Of course the healthcare website includes a tab on frequently asked questions, too.
Options include “How have I been on the same page for three hours?” and “Does Obamacare cover mental health issues caused by using this website?”
Lastly, Sebelius cheerfully concluded her public service announcement by reminding viewers to join the site’s three fans on its Facebook page — just as her computer catches a virus that one can assume came from the healthcare site.
Watch the clip below. Caution: NSFW.
