Frustrated with long lines at the supermarket? You can complain under your breath as you bide your time reading the tabloids,or, like Shaw resident James Carter, you can act.

Carter, 27, a regular shopper at the Giant Food at Eighth and O streets Northwest, drafted a petition to “help make a more convincing case that Giant needs to schedule more cashiers and to improve their stocking process.” He waited outside the store for two hours in early December — across the street to avoid a loitering charge — collecting 135 signatures of similarly frustrated consumers.

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