Business

How shutdowns permanently changed US consumerism

By Misty Severi
Published March 18, 2023 3:02am ET
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How shutdowns permanently changed US consumerism
Shoppers look for sales at Cherry Creek Mall, in Denver, Co., on Nov. 29. (AP Photo/Brennan Linsley) | Brennan Linsley

From replacing waitstaff with phones to picking up groceries without leaving the car, the COVID-19 pandemic has created a lasting change in the way that businesses and companies operate on a day-to-day basis.

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