MetroAccess growth slows as fares raised, rules tightened

Advocates say changes hurt riders MetroAccess has stopped growing after years of double-digit ridership growth that was increasing costs for Metro.

The slowdown has occurred because Metro raised the fares on the federally mandated service for disabled riders, tightened eligibility on who can ride, and trained some 5,800 riders to take buses and trains instead of the pricey $40-per-ride paratransit service.