Riders file 1,100 complaints against MontCo bus drivers

Published January 11, 2011 5:00am ET



Montgomery County has received more than 1,100 complaints since July about itsRide On bus drivers, according to a new report chronicling thousands of gripes with the widely used public transit system.

Poor service was by far the most common objection — with more than 2,500 calls to the suburb’s 311 help center — but bus drivers amassed nearly 200 complaints per month, according to the study by oversight agency Montgomery CountyStat.

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