THE NEWS: Best Buy Co. reported a third-quarter loss, hurt by a continued sales slump and charges related to restructuring.
THE CONTEXT: The electronics chain is struggling to reverse a yearslong decline in its business as competition from online stores and discounters increases, and consumers opt for browsing rather than buying at its stores.
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WHAT’S NEXT: Best Buy has instituted an online price matching program it believes will spur staffer morale and customer satisfaction during the busy holiday shopping weekend after Thanksgiving.
