News Summary: Best Buy reports 3Q loss

Published November 20, 2012 3:42pm ET



THE NEWS: Best Buy Co. reported a third-quarter loss, hurt by a continued sales slump and charges related to restructuring.

THE CONTEXT: The electronics chain is struggling to reverse a yearslong decline in its business as competition from online stores and discounters increases, and consumers opt for browsing rather than buying at its stores.

WHAT’S NEXT: Best Buy has instituted an online price matching program it believes will spur staffer morale and customer satisfaction during the busy holiday shopping weekend after Thanksgiving.