Problems at the VA were largely – but not entirely – in the realm of scheduling. No one argued in favor the current system, which had veterans waiting in line for medical attention for months and even years. Even if the supervisors who cooked the books and paid themselves bonuses were all shown the door, the system would not be working as it should until the scheduling SNAFUs had been dealt with.

So the interim head of the VA announced back in the summer that a “…new scheduling system would be deployed in 2016.”