(The Center Square) — When Mary Anne Mushatt, a New Orleans resident living in a house heated by natural gas, went before the Louisiana Public Service Commission to express her grievances with the upgrades to her home provided by Entergy, she was revealing herself as one of many casualties of the current statewide energy efficiency program.

Were Mushatt living in the Northshore, she might have received the upgrades she was looking for. But Mushatt lives in New Orleans, where most homes are heated by natural gas and where Entergy is the exclusive energy provider. She is thus unable to secure the upgrades her neighbors on the Northshore can. Why?