FORT LAUDERDALE, Fla. (AP) — Child welfare officials have overhauled the state abuse hotline, saying they’ve added new technology so they can provide investigators with more updated information about alleged abuse and a family’s background before a home visit.

The Department of Children and Families hotline receives more than 400,000 calls a year, yet staff were relying on the same outdated procedures and antiquated technology for the past 30 years. And operators were focusing more on speed more than accuracy, Secretary David Wilkins said Thursday.