Large, family-owned resorts offer personal touch

VAIL, Colo. (AP) — Rosana Faessler stops by the hostess stand to check on reservations, then makes her way into the dining room to chat with a couple of the regular guests. After a few minutes, she wanders to the breakfast buffet to make sure everything’s clean and full, then straightens a picture before heading back out to the dining room.

These tasks could easily be delegated to the staff. But Faessler just can’t help herself. Sonnenalp, the resort in the Colorado Rockies that Faessler owns with her husband Johannes, isn’t like a second home; it once was her home. Everything has to be just right.