People with disabilities who rely on MetroAccess are still facing long trips, with circuitous routes, early arrivals and early drop-offs, according to a report scheduled to be presented today.
The shared-ride, door-to-door transit service for those physically unable to take Metrorail and Metrobus also has more than triple the turnover rate among drivers, 111 percent, than the national average of about 30 percent.
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