Best Buy tries membership program with free shipping and tech support. Could it rival Amazon?

Published April 8, 2021 3:03pm ET



Best Buy began piloting a membership program Wednesday that gives subscribers access to unlimited tech support, free shipping, and free installation on products.

Best Buy’s venture into the membership space reflects a growing trend in retail, as traditional stores compete for revenue against online vendors such as Amazon Prime, which has a $119 annual membership. Walmart launched its own membership program, Walmart+, in September 2020 at $98 annually.

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