Who: Elizabeth Warren, head of the new Consumer Financial Protection Bureau
What: Warren cited JPMorgan Chase’s admission of overcharging 4,000 active-duty military families and erroneously foreclosing on 14 of them as another reason for a need for the Consumer Financial Protection Bureau. “We need a cop on the beat,” Warren said. JPMorgan Chase has since issued an apology and $2 million in refunds to the families.
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